Secure Payment Policy

1. Official Payment Channels

To ensure the highest level of security and integrity, all payments for HaLO LPPOM MUI training programs and certification materials are processed exclusively through our official website portal. LPPOM MUI never requests payments via personal messaging apps (such as WhatsApp or Telegram), personal bank accounts, or unofficial billing codes. > Important Notice: Always verify your billing code through the official HaLO dashboard or the CEROL-SS23000 system. If you receive a suspicious payment request, please contact our official customer care at 14056 or email [email protected].

2. Supported Payment Methods

We offer a variety of secure, PCI-compliant payment options to accommodate both domestic and international participants:

  • Virtual Accounts: Secure bank transfers via major Indonesian banks (Mandiri, BNI, BRI, BCA).

  • Credit/Debit Cards: We accept Visa, Mastercard, and JCB, protected by 3D Secure technology.

  • E-Wallets: QRIS and other integrated digital wallets for seamless mobile transactions.

  • Corporate Invoicing: Available for institutional registrations with verified tax documentation.

3. Data Encryption and Privacy

Your financial security is our priority. The HaLO platform utilizes 256-bit SSL (Secure Sockets Layer) encryption to protect your sensitive data during transmission. We do not store your full credit card details on our servers; all card processing is handled by Level 1 PCI-DSS compliant payment gateways.

4. Transaction Confirmation

Upon successful payment, an automated electronic receipt and a formal invoice will be sent to your registered email address. This receipt serves as your official proof of payment for the Halal Assurance System (HAS 23000) training and should be kept for your company’s audit records.

5. Refund and Cancellation Policy

  • Confirmed Payments: Once a payment is confirmed and access to the online module is granted, cancellations are generally not accepted.

  • Technical Errors: In the event of a double charge or technical failure, please contact our support team within 48 hours with your transaction ID for a full investigation and resolution.